Alan Lepofsky: Purposeful Collaboration

The following is an 18 minute talk given by Alan Lepofsky at the Constellation Connected Enterprise conference on how to move social from being a stand-alone service for sharing, to integrating social features into the business tools that companies rely on to run their businesses.

I have more on this topic coming to this blog soon.

 

Part 1: What has Bruce been up to?

The last year has been a total absolute blur. Between teaching at Clark Collge, working on projects at Elguji, volunteer work and more has consumed every available minute of my time. I have also been quiet on a few fronts on purpose. Let me first start with Elguji.

Elguji Software

Elguji has been very fortunate to have a loyal (and still growing) Notes and Domino customer base. While sales of our flagship IdeaJam for Domino have slowed down a bit, we are still serving dozens of customers around the globe. In fact, we are hard at work (and have been for some time) on IdeaJam 2.0. IdeaJam 2.0 is not simply an upgrade to IdeaJam 1.9.2 but, a complete re-write of the core application made to be “mobile first”. Yes, it will still be a great web application that will blow your mind and we are very excited at the progress we have made. For now just know that we have done our best to include the feedback we have received from our customers. Stay tuned for more on IdeaJam 2.0.

Where Elguji has really transformed and rolled with the times is with our “event-based” IdeaJam cloud platform. We are now providing customers around the globe with what we call “event-based” jams. These jams can be provisioned in 60 seconds or less. Jams run anywhere from 1 day to 3 months. It’s whatever the customer needs. Some of you may have seen that we are running jams for IBM Rational, IBM Websphere and IBM developerWorks. In fact, we just completed a project directed by IBM CEO Ginni Rometty. Our customer work also includes colleges and universities, branches of the US Government and many other global institutions. We couldn’t have done with without the professionals at The London Developer Co-Op.

You might ask “who is driving all of this business to Elguji?”. Let me tell you that there are two primary product evangelists for Elguji 1) IBM and 2) Existing customers. IBM is constantly referring customers to us, primarily for our event-based jams. One of the worlds largest financial institutions who will go unnamed has also sent us plenty of new customers. We are very fortunate to have such great relationships with IBM and our customers.

Elguji is also cooking up a brand new product that frankly, I’m super psyched about. It’s 1,000 times bigger than IdeaJam and I am lucky to be working with some of the brightest people in the world on it.

OpenNTF

In October I departed the world of OpenNTF and not longer after that the community which I was part of for over a dozen years gave me the most wonderful send-off I have ever seen. Dozens of blog posts, tweets and more – all with the #thanksbruce hash tag. I wanted to thank everybody sooner but as usual, life got in the way. Thank you to all my friends and colleagues for their heartfelt love on Wednesday, November  2, 2013. I owe much of my success in this world to many of you.

I am now wrapping up the development of a new website for OpenNTF with Niklas Heidloff, Per Henrik Lausten and Martin Rolph (Oval Systems). A new website was long overdue for OpenNTF and I felt compelled to see the project through it’s fruition. It will be a few more weeks before you see the new site. We are now in the user acceptance testing phase.

Once the website launches, I will remain an Honorary Board Member and continue to help support the efforts of the open source community. I do however wish that the IBM Connections team would embrace OpenNTF more than they have. It’s important for the overall IBM Collaboration Solutions app dev community more than ever. </getting off my soap box>

Part 2 coming on Monday.

A Book on IBM Connections: What’s Possible?

One of the major challenges with getting people in organizations to adopt new collaboration tools – or social business technologies – is helping them to understand what their work would look like if they were to shift to the new way of doing things. Often vendors talk about their products through the lens of features and functions, which is definitely helpful but not enough by itself.

As an independent collaboration strategist, one of the ways Michael Sampson works with clients is to help them understand what’s possible by developing scenarios of how work would be different. Michael’s first book, Seamless Teamwork: Using Microsoft SharePoint Technologies to Collaborate, Innovate, and Drive Business in New Ways (2008) took this approach for conveying how people could use Microsoft SharePoint for running a project. It starts with Roger who works at Fourth Coffee who is given a project to run, and is expected to use SharePoint 2007 for that. Michael’s most recent book, Doing Business with IBM Connections (2013), takes the same approach for IBM Connections 4.5, but covers ten different collaboration scenarios.

Those are:

  • Co-Authoring Documents
  • Managing Meetings
  • Holding Discussions
  • Distributing Team and Organizational Updates
  • Capturing Ideas for Innovation
  • Running a Project
  • Sharing Learning and Best Practice
  • Making Decisions
  • Finding Expertise
  • Achieving Individual Coherence

The book is set in a fictitious company called Albreto, and the adoption and use of IBM Connections starts in the Marketing Department and works its way out from there. Michael’s book is designed as an adoption resource, and is much more about the business and human things that need to work in each scenario rather than just focusing on where to click in Connections. For example, in the Document Co-Authoring scenario, there are specific steps given for how to co-author a document, but there is also reference made to the human dynamics of writing a first draft that allows scope for collaboration, and there’s an advanced concepts discussion at the end of that chapter on how early stage collaboration can reduce the quality of input. This style of approach is followed throughout Michael’s book.

If you are using IBM Connections, it would be a great resource to have available for your users. If you are not using IBM Connections, it would be a great resource to review for the approaches in each scenario. Those approaches are very transferable.

(With Thanksgiving just around the corner, Michael is running a special offer at the moment on his book. You can get 20% off the price of the paperback editions, or the corporate licensing fee for the e-book version. All the details are here – www.michaelsampson.net/thanksgiving.html)

Replays of some app dev webinars you may have missed

Back in May OpenNTF launched it’s very own webinar series:

OpenNTF hosts one webinar per month on various IBM Collaboration Solutions app dev topics. This includes sessions about OpenNTF projects, but also other educational, not open source related topics. We’ve planned to cover the wider range of ICS technologies, especially XPages and IBM Connections.

The IBM Collaboration Solutions App Dev Community

 

Getting Started with XPages

 

OpenNTF Domino API


Replays of all the videos are available on the OpenNTF YouTube channel. You can also see a list of upcoming webinars on the “webinars” page of OpenNTF.

IBM Notes and Domino 9 Product Icons

Traveler Notes_256x256 Notes_128x128 iNotes_512x512 ic_launcher_traveler_xhdpi DominoServer_256x256 DominoServer_128x128 DominoDesigner_256x256 DominoDesigner_128x128 DominoAdmin_256x256 DominoAdmin_128x128

Podcast: Opting In – Ed Brill talks about his new book

Today we spoke with Ed Brill (http://edbrill.com), Director of Social Business and Collaboration Solutions at IBM, about his new book. It’s called Opting In: Lessons in Social Business from a Fortune 500 Product Manager, and it’s available both on Amazon.com (http://www.amazon.com/Opting-In-Lessons-Business-Fortune/dp/0133258939) and directly from IBM Press (http://www.ibmpressbooks.com/store/opting-in-lessons-in-social-business-from-a-fortune-9780133258936).

We discussed:

  • Why did you write this book?
  • Who is the audience?
  • What is the message of the book?
  • What has surprised you about the book?
  • What’s going on at IBM Connect related to the book?
  • And more…

Listen now >

Podcast: The IBM 2012 Tech Trends Report

On this episode we interviewed IBM’s Paul Brunet, Vice President ISVs, startups and academic relations, IBM about the recent release of the IBM 2012 Tech Trends Report. During the interview we talked about:
Paul’s role at IBM

  • What exactly does the Tech Trends Report covers
  • What surprised Paul in the report
  • The growing skill gaps in technology
  • What IBM Is doing to help shrink the skills gap
  • Paul’s advice for developers and IT admins that are trying to keep up with all of the changes in IT
  • Social Business and Collaboration. Did the report uncover anything interesting in those areas?
  • and much more…

On the recording you will hear the show be identified as episode 172 when in actuality it’s really 173. The show runs for 28:08 minutes.

Listen now >

Podcast: IBM Connections, Social Recognition, and TemboSocial

Steven Green, CEO of TemboSocial (@TemboSocial), tells us all about The Hive. It’s peer-to-peer social recognition software that integrates with IBM Connections to help share knowledge, stories, and corporate culture among employees. Topics we covered included:

  • The importance of awards, achievements, and peer recognition
  • How all this ties into corporate culture and values
  • 400,000+ stories on The Hive site for TD Bank since 2009
  • How does this integrate with IBM Connections?
  • Is it difficult to get management and/or employees to use something like this?
  • The way that stories become company assets
  • Analytics and reporting
  • The use of promotional banners to bring employees back the site

As we mentioned in the podcast, there is a video demo on YouTube and plenty more information on the TemboSocial website. For more information, Chris Miller also has a video interview with Steven Green you can check out.

This show runs 39:32.

Listen now >

Podcast: What’s New in IBM Mobile Apps, with Chris Reckling and Rob Ingram

We spoke with Chris Reckling (Program Manager, Mobile UX at IBM) and Rob Ingram (Manager of Mobile Strategy, Social Business at IBM) to get the inside scoop on what’s new with IBM mobile apps.

Topics we cover included:

Even if you don’t have Connections or Sametime in-house, you can try those apps out against Lotus Greenhouse, and you can also download a version of IBM Worklight that’s free to try (look for a link to the Developer Edition on the Worklight home page). Also, don’t miss the upcoming IBM Connections mobile tech talk on August 15.

This show runs 41:01.

Listen now >

Insights from IBM: Social Mail with Ed Brill

 

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